Skills & Competencies for Office Services Assistant I

Office Services Assistant I job profile

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JOB SUMMARY for Office Services Assistant I

Supports office administrative functions and processes with assistance, backup, and coordination duties.

JOB RESPONSIBILITIES for Office Services Assistant I

Assists with planning and coordinating office-wide processes such as facilities maintenance, space planning, moves, equipment installations, and other events or projects with internal and external stakeholders. Monitors inventory and places orders for office equipment, supplies, or provisions. Processes mail, invoices, employee expense reports, reimbursements, and petty cash. Tracks time reports, attendance or time cards. May act as backup for receptionist, phone coverage, or assist HR activities such as employee onboarding, interview coordination, training initiatives, and other special projects. May be responsible for performing company database or system administration tasks, including data input, reporting, user support, and upgrades. Addresses routine day-to-day problems or coordinates with stakeholders to obtain solutions.

Office Services Assistant I SALARY RANGE

BASE 50%
$42,100
TOTAL 50%
$42,642
Job Level
A01
Job Code
OF13000068
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Office Services Assistant I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Office Services Assistant I skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Office Services Assistant I

1 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names various communication and collaboration tools.
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Level 2 Behaviors
(Light Experience)
Uses various tools to prepare, maintain, and present data.
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Level 3 Behaviors
(Moderate Experience)
Uses crop tools to cut or trim an image and properties options to modify an image.
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Level 4 Behaviors
(Extensive Experience)
Monitors software configuration to ensure an organization's data is safe, accessible, and easy to navigate.
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Level 5 Behaviors
(Mastery)
Leads the development and maintenance of the organization's computer network.
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2 Job Family Competencies – Data Control
Proficiency Level -2
Skill definition-Governing and managing data to achieve data governance and data management objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in data quality and control monitoring.
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Level 2 Behaviors
(Light Experience)
Supports the implementation and review of data control processes to ensure data integrity.
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Level 3 Behaviors
(Moderate Experience)
Reviews metadata for datasets to maximize data quality in adherence to data control standards.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex information issues and data flaws related to security access and control.
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Level 5 Behaviors
(Mastery)
Promotes the implementation of data control protocols to drive data integrity.
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3 Office Services Assistant I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Office Services Assistant I
Proficiency Level - 4
5 Competency for - Office Services Assistant I
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Office Services Assistant I

1 Core Competencies – Knowledge of Organization
Proficiency Level -1
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Names key partners and competitors of our business.
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Level 2 Behaviors
(Light Experience)
Records and reports critical issues of the team, department, and our business.
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Level 3 Behaviors
(Moderate Experience)
Uses formal procedures and structures for getting things done within our organization.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various departments and business units' processes, responsibilities, and operations.
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Level 5 Behaviors
(Mastery)
Refines our organizational structure to reflect the latest industry trends.
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2 Core Competencies – Innovation
Proficiency Level -1
Skill definition-The ability and process of implementing new ideas and initiatives to improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Participates in the redesign of organizational structures to reflect business priorities.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
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Level 5 Behaviors
(Mastery)
Forecasts the short-term and long-term impact of various business cases on P&L performance.
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3 Office Services Assistant I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Office Services Assistant I
Proficiency Level - 4
5 Competency for - Office Services Assistant I
Proficiency Level - 5

Summary of Office Services Assistant I skills and competencies

There are 0 hard skills for Office Services Assistant I.
9 general skills for Office Services Assistant I, Computer Literacy, Data Control, Data Entry, etc.
12 soft skills for Office Services Assistant I, Knowledge of Organization, Innovation, Attention to Detail, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Office Services Assistant I, he or she needs to be proficient in Knowledge of Organization, be proficient in Innovation, and be proficient in Attention to Detail.

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